Privacy Questions Players Ask Us
Your account and gameplay history remain encrypted in our system for seven years to meet Indonesian regulatory requirements. You can request deletion of non-essential personal details by contacting support. Login credentials and payment history are retained for compliance purposes.
No. These payment processors handle your credentials directly. scorpio33 receives only a confirmation that your deposit cleared and the amount transferred. We never store your wallet passwords, card numbers or bank details on our servers.
When you request a withdrawal to DANA, OVO, GoPay or QRIS, we match your account ID to your verified phone number and payment method on file. Once confirmed, the funds transfer directly from our processor to your wallet. You receive an SMS confirmation from your payment provider.
We do not sell or lease your personal information to advertisers, data brokers or third parties. We may share data with payment processors, fraud-prevention services and Indonesian regulatory authorities where local law requires it.
Phone verification prevents account fraud and helps us recover your account if you forget your password. Identity verification depends on local law in Indonesia and helps us comply with anti-money-laundering standards. Both steps protect your account and our operating licence.
Log into scorpio33 and go to Settings > Privacy. There you can manage email notification frequency, disable marketing communications, review your login history, and adjust two-factor authentication settings. Changes apply immediately to your account.
We retain your gameplay, bet history and account balance records for the life of your account plus seven years for anti-fraud and tax audit purposes, as required by Indonesian law. After that period, records are deleted or anonymised unless we must retain them further by regulation.
